Privacy Policy

Introduction

Welcome to https://finance-car-claim.dreamdwellings.net (referred to as “the Company,” “we,” or “our” throughout this policy). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from our users worldwide.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://finance-car-claim.dreamdwellings.net
Mobile applications developed by us
Online services and products offered through our platform
Any interactive features on our websites, such as forms, surveys, and comment sections

Please note that this policy does not extend to third-party platforms or services accessed through links on our website. These external sites have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is relevant whenever you:

Use our applications and services as an authorized user.
Visit our websites linked to this policy.
Communicate with us via email, phone, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including but not limited to:

Account Information: Details related to your registration and account creation, such as usernames, passwords, and contact preferences.
Payment Information: Transaction details, payment method information, and billing addresses required for processing payments.
Financial Information: Data about your financial status, insurance claims, and car-related financial records (obtained with your consent).
Purchase Information: Records of products or services purchased through our platform, including quantities and transaction dates.
Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and other device attributes for analytics and personalization.
Location Data: Geographic coordinates and location-based services data (with your permission) to provide personalized content and services.
Feedback: Comments, reviews, and responses you submit to us, which help improve our products and services.
Social Media Information: Publicly available data from social media platforms when users choose to connect their accounts with ours.
Product Information: Details about the products or services you interact with on our platform.

We collect this data through various means: user input forms, account settings, browsing interactions, analytics tools, and third-party data providers.

Cookies

Our website uses cookies to enhance your experience and enable certain features. Cookies are small text files stored in your browser that serve multiple purposes:

Strictly Necessary Cookies: These ensure basic functions like login and navigation work as intended.
Preference Cookies: Remember user preferences, such as language settings and display options.
Analytics Cookies: Track website usage statistics to improve our services.

Users have the option to manage and control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for different periods, depending on its purpose:

Data required by law or for legal claims is retained until the relevant legal obligations are fulfilled.
Transaction-related data may be kept for a period longer than the initial interaction to resolve disputes, enforce our rights, or for statistical analysis.
Once the data is no longer needed for these purposes, it will be securely deleted or anonymized.

Security Measures

We prioritize the security of your personal data and implement robust measures to protect it:

Data Encryption: We use encryption protocols to safeguard data during transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
Access Controls: Our systems have access controls in place to restrict unauthorized personnel from accessing sensitive data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18 (or the legal age limit applicable in your jurisdiction). If you believe we have collected such data, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data under certain circumstances.
Restriction: Limit our processing of your data in specific cases.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise any of these rights or for data-related inquiries, please contact our Data Protection Officer via the provided contact details.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data:

Email: [email protected]
Address: [Provide the physical address of your company]

We value your trust in our handling of your personal data. Your privacy is a priority for us, and we are committed to maintaining transparency and security throughout our operations.